Frequently Asked Questions
Find quick answers to your questions about ORICO products and services.
What kind of products does ORICO specialize in?
ORICO is a global leader in data storage and power transmission technology, specializing in USB peripherals, HDD/SSD enclosures, docking stations, chargers, and smart power strips.
How long does shipping take and do you provide tracking?
Standard shipping typically takes 7-15 business days depending on your location. Once your order is dispatched, a tracking number will be sent to your email so you can monitor your delivery status in real-time.
Are ORICO storage enclosures compatible with both Mac and Windows?
Yes, the majority of our storage solutions and docking stations are 'Plug and Play' compatible with Windows, macOS, and Linux systems without the need for additional drivers.
What is your return policy for defective items?
We offer a 30-day money-back guarantee for any quality-related issues. Additionally, our products come with a 12-month limited warranty to ensure your hardware remains reliable.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
Is it safe to use ORICO high-speed chargers with my premium devices?
Absolutely. Our charging products are built with multi-protection safety systems that prevent over-charging, over-heating, and short-circuiting, ensuring your devices remain safe while charging.